Quality and certifications
Quality without compromise
Controlled from source to shipment
At Empro, quality is built into the process. From the selection and intake of poultry raw materials to processing, laboratory control, batch release, storage and final shipment, every step is managed through defined procedures, HACCP-based risk controls and full traceability.
Our objective is simple: safe products, consistent specifications and reliable documentation; batch after batch, market after market.
A dedicated poultry facility
A dedicated poultry facility
Empro's production site in Dendermonde, Belgium, is dedicated to the processing of Category 3 poultry animal by-products. Working exclusively with poultry provides an important level of control over raw-material identity and helps minimise cross-species contamination risks.
Incoming materials are identified and registered, with traceability maintained throughout processing, storage and dispatch.
Poultry only
Dedicated processing
Fully traceable
From intake to dispatch
Process controlled
Defined and recorded
Source to shipment
Quality control at every step
Our quality system combines preventive controls, process monitoring, laboratory testing and final batch verification.
01Approved raw materials
Quality starts before production.
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Incoming raw materials are sourced through controlled supply chains and are subject to defined acceptance requirements.
- Origin, identification and documentation
- Relevant quality and hygiene checks
02HACCP & process control
Our HACCP system identifies biological, chemical and physical hazards throughout the production process.
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Critical and operational control measures are defined for key production steps.
- Raw-material reception
- Thermal processing, hydrolysis and drying
- Sieving, storage and packaging
- Key process parameters — time, temperature and pressure — monitored and recorded
03Sampling & laboratory testing
Production is supported by a structured sampling and analysis programme.
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The programme combines in-house controls with testing by qualified external laboratories.
- Additional analyses on request
- Tailored to product, market or customer requirements
04Batch review & release
Analytical and production results are reviewed against the applicable product specification and quality requirements.
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Non-conforming or unusual results are investigated before release.
- Corrective and preventive actions initiated and documented
- Product release based on evidence, not assumption
05Traceability
Every production lot has its own identity.
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Our traceability system connects raw-material reception with production records, analytical results, storage and final customer shipment.
- Products traceable backwards and forwards through the supply chain
- Rapid response for investigation or withdrawal
- Representative samples retained per internal programme
Testing programme
Measured, checked and documented
Microbiological safety
Salmonella · Enterobacteriaceae · yeast and moulds · relevant microbiological indicators
Nutritional composition
Protein · fat · moisture · ash · digestibility · minerals and other nutritional parameters where applicable
Fat quality
Peroxide value · free fatty acids · oxidative stability parameters
Undesirable substances
Dioxins & PCBs · heavy metals · pesticides · mycotoxins · antibiotics
Independent oversight
Recognised quality systems
Our internal controls are reinforced by regulatory supervision, independent audits and internationally recognised feed-safety systems.
FAVV / FASFC
Belgian Food Safety Authority
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Empro operates under the supervision of the Belgian Federal Agency for the Safety of the Food Chain.
- Dendermonde facility approved for processing Category 3 poultry animal by-products
- Production of processed animal proteins and derived poultry products
- FAVV carries out official controls and sampling
- Key role in certification for regulated export markets
OVOCOM
International feed-safety framework
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Empro is certified under the OVOCOM feed-safety framework, the internationally recognised feed-safety assurance scheme managed by OVOCOM in Belgium.
- Independently audited HACCP, feed safety, traceability and risk management
- Recognition across GMP+ International, FAMI-QS, QS, FEMAS/UFAS and other systems
- One certification framework — recognised across leading feed-safety systems
SecureFeed
Dutch feed-chain assurance
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Empro meets the applicable requirements for supplying into the Dutch SecureFeed chain.
- Product and supplier risk assessment
- Monitoring and action limits
- Incident-management requirements
OVAM
Poultry raw materials oversight
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Our activities involving animal by-products and associated material streams follow the applicable Flemish regulatory framework.
- OVAM recognition and oversight of material streams
- Controlled handling and movement of relevant streams
- Complements Empro's environmental and circularity commitments
TÜV NORD
Organic certification
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Selected fertiliser and biostimulant products are certified by TÜV NORD for use in organic agriculture.
- Independent verification for organic crop production
- Supports customers in sustainable and organic farming markets
- From animal nutrition to plant nutrition — independently verified quality
International markets
One quality system.
More than 50 countries.
Supplying internationally means that product quality alone is not enough. Customers also need reliable regulatory documentation, traceability and support with country-specific import requirements. Empro's Quality and Regulatory team works with competent authorities, customers, importers and local partners to support access to markets across Europe, Asia, Africa, the Americas and other international destinations.
FDA-registered for the U.S. market
Empro has extended its regulatory framework to support business in the United States animal-food market. Our FDA Food Facility Registration supports the supply of applicable Empro animal-food/feed ingredients to the United States.
For U.S. shipments, Empro supports:
- FDA facility registration
- Prior Notice
- Foreign Supplier Verification Program (FSVP) requirements
- Product documentation, as relevant to the individual product and transaction
Production environment
Hygiene & operational discipline
Product safety depends on the production environment as much as on laboratory results.
Our hygiene programme includes:
- Defined cleaning and sanitation procedures
- Hygiene zoning and personnel practices
- Pest-control programmes
- Equipment and facility inspections
- Foreign-material prevention
- Training and competency management
- Controlled storage and handling
- Preventive maintenance
- Calibration of measuring and monitoring equipment
- Investigation and follow-up of deviations
Training: Employees involved in production and quality activities receive appropriate training for their responsibilities.
Never standing still
Continuous improvement
Quality management does not stop when a batch meets specification.
Analytical results, complaints, deviations, audit observations and process performance are reviewed to identify trends and opportunities for improvement.
Where an issue occurs, our Quality team applies a structured approach based on:
- 01Contain
- 02Investigate
- 03Correct
- 04Prevent
- 05Verify
Root-cause analysis and corrective and preventive actions help us turn individual findings into improvements in the wider system.
Quality documentation
Documentation you can rely on
Depending on the product and destination, Empro provides the technical and quality documentation customers need to evaluate, approve and receive our products.
Available document types
- Technical Data Sheets (TDS)
- Certificates of Analysis (CoA)
- Certificates of Conformity (CoC)
- Product specifications and flow charts
- Safety and handling information where applicable
- Certificates of Origin (COO)
- Regulatory and traceability declarations
- Export and veterinary documentation where applicable
- Additional customer-specific documentation and analytical information
Looking for specifications, analytical information or regulatory documentation for an Empro product?
TDSExample document
Technical Data Sheet — Em'Pet
Each product ships with a detailed Technical Data Sheet covering composition, analytical values and handling information — like this one for Em'Pet feather meal.
“Quality at Empro means knowing what comes in, controlling what happens during production, verifying what comes out and being able to trace every step in between.”
Forkwa Fombong, PhD · Quality Manager, Empro Europe NV